Terms of Service

Last updated October 7, 2026

These terms are an agreement between you and BillSend. They cover the BillSend iPhone app, the invoice, estimate and payment pages it creates for your clients, and this website (together, "BillSend"). By creating an account or using BillSend, you agree to them. If you use BillSend for a business, you agree on behalf of that business.

Your account

• You must be at least 18 and able to form a binding contract to use BillSend.
• Keep your sign-in details safe. You are responsible for what happens in your account.
• Give accurate information about yourself and your business, and keep it up to date.

Subscriptions and free trial

• New accounts get a 14-day free trial. After the trial, BillSend continues on the plan you picked, starting at $6.99 a month, unless you cancel at least 24 hours before the trial ends.
• Subscriptions are bought through the App Store and billed to your Apple Account. They renew automatically for the same period and price until you cancel.
• You can manage or cancel your subscription in iOS Settings, under your name, then Subscriptions. Cancelling stops the next renewal; you keep access until the end of the period you paid for.
• Apple handles payments and refunds for subscriptions under its own terms. We don't issue refunds for App Store purchases directly.
• If we change prices, we'll tell you in advance, and the new price applies from your next renewal.

Getting paid by your clients

Online payments on BillSend invoices are processed by Stripe. To accept them, you need a Stripe account, and you agree to the Stripe Connected Account Agreement, which includes the Stripe Services Agreement. BillSend is not a bank or money transmitter, and does not hold your funds.

• Processing fees are shown in the app before you turn on each payment method. They are deducted from each payment before it reaches you.
• Stripe may verify your identity and business, hold or delay payouts, or decline payments under its own policies.
• You are responsible for refunds, disputes and chargebacks on payments made to you, including any fees for them.
• Payments your clients make outside BillSend, such as cash or cheques, are between you and them. Marking an invoice paid only updates your records.

Your content and your clients

• Your business details, clients, documents, photos and other content stay yours. You give us permission to store, process and display them only to run BillSend for you, for example to send an invoice and show it to your client.
• You are responsible for your invoices and estimates: the prices, taxes and terms on them, and for complying with the tax, consumer and privacy laws that apply to your business.
• You confirm you have the right to add your clients' details to BillSend and to contact them through it.

Acceptable use

Don't use BillSend to:

• send spam, or invoices for goods or services that weren't agreed or provided;
• commit fraud, launder money, or sell anything illegal or prohibited by Stripe's restricted businesses list;
• impersonate someone else or misrepresent your business;
• break, probe, overload or reverse-engineer BillSend, or access other people's data.

We may suspend or close accounts that break these rules, and we may tell Stripe or the authorities when the law requires it.

BillSend itself

BillSend, its design, software and branding belong to us and our licensors. These terms give you a personal, non-transferable right to use BillSend while your account is in good standing. We keep improving BillSend, so features may change, and we may stop offering some of them. If we make a change that substantially reduces what your paid plan includes, we'll tell you in advance.

Privacy

Our Privacy Policy explains what information BillSend collects and how it's used.

Disclaimers

BillSend helps you make documents and collect payments, but it is not tax, legal or accounting advice. Check totals, tax rates and terms before you send them. BillSend is provided "as is" and "as available". To the extent the law allows, we disclaim all warranties, express or implied, including fitness for a particular purpose, and we don't promise BillSend will be uninterrupted or error-free.

Limitation of liability

To the extent the law allows, BillSend is not liable for indirect, incidental, special or consequential losses, or for lost profits, revenue or data. Our total liability for any claim about BillSend is limited to the greater of the amount you paid us in the 12 months before the claim, or $100. Some places don't allow these limits, so they may not all apply to you.

Indemnity

If someone brings a claim against us because of your content, your dealings with your clients, or your breach of these terms or the law, you agree to cover our reasonable costs and losses from that claim.

Ending your account

You can stop using BillSend and delete your account at any time from the app. Cancel your App Store subscription separately in iOS Settings. We may suspend or end your access if you break these terms, or if we need to for legal reasons. The sections on payments you owe, your content, disclaimers, liability and indemnity continue after your account ends.

Apple

These terms are between you and BillSend, not Apple. Apple is not responsible for BillSend or its content, and has no obligation to provide maintenance or support for it. If BillSend fails to meet a warranty that applies, you may notify Apple, and Apple will refund the purchase price, if any; Apple has no other warranty obligation for BillSend. Apple is not responsible for claims about BillSend, including product liability, legal or regulatory compliance, consumer protection or intellectual property claims. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you. You confirm you are not in a country subject to a US government embargo, and are not on a US government list of prohibited or restricted parties.

Changes to these terms

If we change these terms, we'll update the date above, and tell you in the app if the change is significant. If you keep using BillSend after a change takes effect, the new terms apply.

Contact

Questions about these terms: mike@sentineltechsolutions.io.