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Questions about an invoice, a payment or your subscription? We're real people and we answer every message, usually within one business day.

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Before you write

  • Answers to common questions are in the FAQ.
  • To cancel or change your plan, open iOS Settings, tap your name, then Subscriptions. Refunds for App Store purchases are handled by Apple at reportaproblem.apple.com.
  • Paying an invoice and have a question about it? Contact the business that sent it; they can see and change it.
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